Frequently Asked Questions

Be ready to show these documents (physical or DigiLocker/M-Parivahan app versions are valid):

  1. Driving license
  2. RC (Registration Certificate)
  3. Insurance
  4. PUC (Pollution Under Control) certificate

Accept the Challan if Applicable

  • If a fine is imposed, the officer can issue a challan.
  • You can pay on the spot (in case of compoundable offenses) using cash or digital payment methods.

If you believe the challan is unjust, you can:

 File your grievance online: https://traffic.delhipolice.gov.in against the issued challan

  • Or contest it in court.

Contact the nearest Traffic Circle or Traffic Helpline i.e. 01125844444 or 1095

You will be required to pay compounding amount of the Voilation and towing away charges depending upon your vehicle type.

 

S.NO. Category of Vehicle Towing of Charges Custody Charges per day or part of thereof (after expiry of 48 hrs. from the towing/impounding of the vehicle)
1 Two Wheeler/e-Rikshaw/Two Wheeler 200/- 200/-
2 Light Passenger Vehicle (Car, Jeep, Van etc.) 400/- 500/-
3 Light Goods Vehicle 1000/- 1000/-
4 Medium Passenger Vehicle, Heavy Passenger Vehicle,
Medium Goods Vehicle, Heavy Goods Vehicle
1500/- 1500/-
5 Multi Axle Trailer 2000/- 2000/-

Write to the Office of :

Addl. Commissioner of Police/Traffic (HQ)

Delhi Traffic Police Headquarters, 

Dev Prakash Shashtri Prakash Marg,

Todapur, Delhi-110012

Email : addlcp[dot]tfchq[at]delhipolice[dot]gov[dot]in

Any traffic-related complaint or suggestion 

Traffic Complaint/Query, Call us : 011 25844444 or 1095 or Raise your complaint in Delhi Traffic Police Website under Citizen Centric Services section

For Grievance : grievance.traffic@delhipolice.gov.in

For Suggestion/Information : info.traffic@delhipolice.gov.in

Individual may generate the certificate online through Delhi Traffic police website. Please use "NOC for Driving License" service in "Citizen Centric Services".

Individual may generate the certificate online through Delhi Traffic police website. Please use "NOC for Vehicle Registration" service in "Citizen Centric Services".

Parking facility is available to Differently Abled persons using motor vehicles in No Parking Area. Necessary parking sticker is issued on an application along with disability certificate to DCP/Traffic (HQ) at Help Desk, Traffic Police Headquarters, Dev Prakash Shastri Marg, Todapur, New Delhi-110012.

Individual may apply online through Delhi Traffic Police website.  Please see "No Entry Permission" Service in Citizen Centric Services.

No Entry Permission for One Year or Three Months, Individual may apply online through Delhi Traffic Police website.  Please see "No Entry Permission" Service in Citizen Centric Services.

Individual may apply for maximum seven days, by writting the application for No Entry Permission to the office of DCP/Traffic/HQ, Dev Prakash Shastri Marg, Todapur, Delhi-110012.

Vani

Traffic Saathi- Virtual Assistant

Vani
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